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How to perform automated testing for an eCommerce application?

Are you an automated tester writing tests for the eCommerce application at your company?

If so... Do you feel like comparing notes? I'm new to the world of automation. I've only been doing it since March of this year, and I would love to compare and contrast what your world is like. 


For automation, at work we use:

Automation Framework

Selenium WebDriver 2: A library that opens browsers, inspect web elements such as text boxes, dropdown listboxes, radio buttons, alert messages, buttons, and manipulated them. Easy to learn. 

Programming Language

Java 7 (soon upgrading to Java 8). Using Object Oriented Programming design to make sure that the tests and test framework is DRY? A bit harder to learn. YAGNI? Easy. SOLID? Much harder to learn. 

Test Framework: 

Test NG

Continuous Integration System

Jenkins

Virtual Test Machines

Sauce Labs

Software Development Methodology: 

Agile, two week sprints

Integrated Development Environment (IDE)

IntelliJ, Enterprise Edition

What we are Automating:

We developed our own shopping cart and admin portal so we can be more in tune with our business needs. If anything goes wrong with our order system, we can do a very quick turnaround time fixing any problems. 

How we work with the Development Team: 

Excellent!!
The software testing team is embedded in the eCommerce team, both automation and manual. The entire eCommerce team attends the same sprint planning, daily scrum, and sprint retrospective, keeping us aligned with the entire team.   
Automation has its own Sprint, a secondary sprint planning, with the QA Manager as the Product Owner, grooming, prioritizing, and adding stories to our backlog. This helps keep both testing teams aligned. 

Our Test Development Process:


  • TestRail: Our entire automation test suite is data driven, from our hourly tests to our full regression test suite. Each test is a row that can be dragged-and-dropped into different categories. 
  • Automated Tests: Each test is linked in our Java codebase to a TestNG @Test annotated with the JIRA ticket number. Each test is comprised of actions to navigate to certain pages, groups of actions to get and compare data, and assert statements on what we are testing. Asserts should only go in the actual automated test. 
  • Actions classes: Need to Login()? FillAnOrder()? FillBillingAndShipping()? We have actions for that. If you are doing something special the first time around, it may be fine if you keep it in the @Test class, but if you are doing the same series of steps more than once, refactor it all out and put it in the actions class. 
  • Page Objects: Each page of our site has its own Java class, a Page Object, making the locators of each and every web element, from dropdown listboxes to textboxes and buttons easy to find. This should be the only place where we interact with a web page, from the Document Object Model (DOM).
  • Web Elements: We use CSS Selectors to find the elements on a web page. We found that Ids can change easily. The position of a web element also can change, ruling out XPath. To help us in our automation, we have web elements embedded with a value called "data-qa". Need to find that Free Shipping Level Radio button? It is at the very top of the corresponding page object and is:
private final By FREE_SHIPPING_LEVEL = By.cssSelector("[data-qa='shipping-level-free']");

Future Plans for the Automation Team:


With only three people on the automation team, we are finding that we can barely keep up with the backlog of automating new stuff just added to the regression test suite, and at the same time refactoring our old stuff, making the tests more robust. Maybe we could build on the actions classes and use Cucumber-JVM, so other developers and other QA Engineers can can build the individual tests, while our team focuses on building out tools? Or should we go the keyword driven approach?

I joked with my manager... if only we could contact Amazon and see what automation tools and techniques they use to test their eCommerce application. He mentioned... well, there is LinkedIn and Twitter!

... So, do you test an eCommerce application, such as a shopping cart? What is your automation team like where you work? What tools do you use? How are tests structured? And have you gone the Behavior Driven route, such as with Cucumber? Or did you opt for a more Keyword driven approach?





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-T.J. Maher
 Sr. QA Engineer, Fitbit
 // Manual tester, 15 years
 // Automated tester for [ 9 ] months and counting

Please note: 'Adventures in Automation' is a personal blog about automated testing. It is not an official blog of Fitbit.com